JM™ Managed Web Hosting
Frequently Asked Questions
Are there any hidden costs and installation fees?
Nope. There aren’t any fees to come creeping out of the dark after we start. This bundle is priced for secure, speedy and optimised websites.
Does it come with great after sales support?
You can request additional content/creation updates at an hourly rate of $20USD. With it, you’re able to request content updates, plugin research and setup, theme or stylesheet changes, third-party script embeds, form configuration, or general WordPress questions, but do not include copywriting, advanced SEO work, or landing page design and development. I am typically available via email, telephone or WhatsApp at reasonable hours. I do not normally restrict clients from contacting me outside of specific hours however, I do ask that they be kind and considerate.
Can I cancel my subscription anytime?
A subscription to this package is on a yearly basis and you would be contractually obligated to utilise the service for a minimum of one year. If, however, you do need to leave, this would be negotiated on a case-by-case basis.
Do you offer any refunds or money back guarantees?
The truth is, I am building this business from the ground up, and cannot, at this time offer refunds – not yet. Stick with me, and we’ll get there, I promise. You are GUARANTEED a great hosting service, however, if at the end of one year, you are not satisfied with the service received, I will freely assist you in finding a new host and assisting you with the migration of your web site and domain name.